In order to utilize this messaging application, you must have an established and funded Prepaid Calling Account with ICSolutions.


You will be required to provide the following information:


  • Prepaid Account Phone number
  • Prepaid Account User Name
  • Prepaid Account 4 Digit PIN


If you have not yet established a Prepaid Calling Account or you have not created the 4 Digit PIN for your existing account, please call the ICSolutions payment center at 888-506-8407 or visit to establish and fund a Prepaid Calling account.


Please remember there is no charge to send your message to your incarcerated loved one and your Prepaid Account will only be charged when your incarcerated loved one responds to your message.



Already Deposited Funds?